What do our customers think?
BT Retail
'The software has performed exactly as required, filtering out erroneous entries at source and enabling the user to correct them instantly – the obvious benefit of on-line validation at the point of entry. We could not run our services as effectively...
Coventry Building Society
'BILLER WIZARD has enabled us to move forward confidently in the development of new online services, meaning we can address our market more competitively. It also enables us to continue to expand beyond our geographic boundaries...
Dollond & Aitchison
'Since implementing BANK WIZARD we have virtually eliminated the problems associated with processing incorrect bank details. I would have no hesitation in recommending BANK WIZARD to any organisation processing large volumes of Direct Debits...
Egg
'BANK WIZARD for CARDS has significantly improved the quality of service we are able to offer our customers and we are now confident that the details we capture within our systems are correct prior to processing and authorising any transactions...
GlobalCollect
'Without doubt, BANK WIZARD has enabled GlobalCollect to enhance the service we provide to customers who accept European direct debit payments..."
Nationwide Building Society
“Incorporating BILLER WIZARD into our systems has resulted in a reduction in the delays and costs of handling errors. In fact we are so pleased with the software we are also using it to validate data entry by our own staff throughout Nationwide...
Northumbrian Water
'Had we not gone with EigerPAY Gateway we would have managed the upgrade but gained no business process improvements. We now have a universal model across the organisation with common rules and definitions...
Norwich Union
We found Eiger Systems very professional, well informed and approachable throughout the selection and implementation processes. The organisation’s consultants came on site and worked through our new end to end processes...
NSPCC
BANK WIZARD enabled us to implement Paperless Direct Debit and as a result, supporters are able to make donations either on the telephone or via our website
RNIB
'BANK WIZARD allows bank account details to be quickly entered into our database and validated prior to being used to produce personalised letters to the customer. This has saved us considerable time and money as the need to...
Scottishpower
'We see Eiger Systems as a key partner of ScottishPower and hope to have the same long lasting relationship that we had with our BACSTEL solution provider...'
Standard Life Assurance
'Having tried and failed to find a payments solution for several months, we needed Eiger Systems to deliver what they promised. They did not disappoint, impressing us at every stage of the project with their knowledge and approach.'
The Carphone Warehouse
This has enabled our sales staff to rectify numerous problems in-store in a way that is much more customer friendly and more cost effective compared with post sales customer support...
Volkswagen Financial Services
When Volkswagen Financial Services wanted to identify and reduce Direct Debit rejections, they looked for an automated solution that could help them produce accurate and timely reporting information.