Occasionally, the payment details for a brand in Bank Wizard for Bill Payments differ from those on the customer's bill.
This is because the customer bill shows a bulk collection account number, with the reference number used to redirect the payment to the specific account for the brand.
If the payment details in Bank Wizard for Bill Payments differ from this, it is because the biller has registered the brand-specific account details with Experian Payments to reduce administration.
Contact a member of the Experian Payments Data team on +44 (0)1788 554830 or email support@experianpayments.com to confirm that the payment details are correct.
If you cannot locate the correct biller record, search using the "brand name" or "category type" fields, instead of the bank details.
