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Error "CKR_Function_Failed" when using my Smartcard

Problem

You see a Java error message with CKR_Function_Failed in the title.

Cause

This error message is a catch-all pkcs#11 error message which is usually displayed only once with new smartcards.

Newer smartcards have had their memory size increased. This means that older machines may not be able to provide enough power via the USB port.

Resolution

Click "OK" to close the window and continue working as normal.

If you see this message frequently, try cleaning your card or use a powered USB hub

Additional information

A change request has been raised to determine why this error is displayed.

Applies to

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