COA Solutions and Experian Payments partnership to cut transaction costs and improve payments efficiencies within the Public Sector
DATE 2010 – Business management and information systems provider, COA Solutions, today announces its partnership with payment software provider, Experian Payments. The partnership will enable COA Solutions’ financial management software customers within the public sector to link to Experian Payments’ bank account validation software, Bank Wizard, to check the validity of their payments data before it is submitted to Bacs. Using Bank Wizard, COA Solutions’ customers will be able to validate bank account details at the point of data capture, significantly reducing payment errors.
Billions of direct debit and direct credit transactions are processed in the UK every year. However, a significant number of these transactions fail due to the customer/supplier accidentally or purposefully supplying incorrect bank account details. Typically, incorrect bank account details only become apparent when a payment is rejected by Bacs. It can then take considerable time and cost to obtain the correct account details, delaying payment further and potentially creating strained relations between the customer/supplier.
Fergus Gilmore, Public Sector Sales Director from COA Solutions, says, “Public sector organisations are under ever-increasing pressure to deliver efficiency savings. Technology solutions such as Bank Wizard are key to helping to realise these savings as rectifying incorrect direct debit and direct credit transactions are costing UK industry an incredible £3 billion each year.”
Jonathan Williams, Director of Strategic Development at Experian Payments, says, “This is an exciting partnership that provides COA Solutions’ customers with even greater software functionality to complement the already extensive range of business applications COA Solutions provides. We look forward to Bank Wizard helping COA Solutions’ public sector customers deliver the efficiency savings they are targeted with achieving whilst freeing up considerable time for public sector workers to concentrate on core business.”
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About COA Solutions www.coasolutions.com
COA Solutions is the UK's leading supplier of integrated business management and information systems to public, private and not-for-profit organisations in the service sector. COA Solutions prides itself on getting close to its customers by understanding their businesses and responding to their business needs.
COA Solutions' award-winning Smart Business Suite combines core financial management, procurement, human resource and payroll systems, integrated with a range of collaborative, document management and business intelligence solutions. COA Solutions also provides managed service and bureau service options. Its systems and services extend the value and effectiveness of the finance, HR and payroll departments across the organisation and enable managers in the business to monitor, analyse and continually improve corporate performance.
COA Solutions has more than 500 experienced and professional staff supporting and servicing over 4,000 clients across the UK service sector including Companies House, Newcastle City Council, WHSmith, Royal Bank of Scotland, Aer Lingus, National Express Group, DFS, RSPB and Great Ormond Street Hospital for Children NHS Trust.
COA Solutions is an Advanced Computer Software Plc group company.
About Experian Payments www.experianpayments.com
Experian Payments develops global strategic payment software solutions and services to meet the requirements of the world’s leading banks and corporate organisations. Focussing on the specific challenges of data validation and payment processing, Experian Payments’ platform-independent solutions help organisations control costs, reduce risks and improve customer service through the minimisation of payment errors. Experian Payments has over 1,000 customers across all sectors of industry and commerce.
Experian Payments is a division of Experian. Contacts:
Liz Ebbrell, COA Solutions
Liz.ebbrell@coasolutions.com
+44(0)1625 856505 or 07917 634 705
Ben Carey, COA Solutions
Ben.carey@coasolutions.com
+44(0)1625 856505
