Eiger Systems, as part of its continuing goal to maintain the highest standards of product and service quality, is delighted to announce that it has received ISO 9001:2000 certification. ISO 9001:2000 specifies requirements for a quality management system where an organisation needs to demonstrate its ability to provide products that fulfil customer and regulatory requirements.
ISO (The International Organization for Standardization) comprises national standards institutes from 146 countries working in partnership with international organisations, governments, industry, business and consumer representatives. There are several hundred specialist organisations representing trade or regulatory sectors, participating in the development of the ISO range of standards.
Eiger Systems implemented a continuing schedule of internal audits to assess both its quality management system and the processes used within the organisation to ensure that they were effective. Following this, as ISO does not audit or assess quality management systems itself, one of the independent quality system certification bodies was invited to carry out an audit for certification.
TÜV Nederland carried out the audit towards the end of 2005 and recommended Eiger Systems for ISO 9001:2000 certification after finding an inherent drive for quality in both its processes and people. In their report TÜV Nederland also commented on the vision, drive and determination of Eiger Systems’ staff to deliver the best products and services to meet the demands of customers.
Ian Kinghorn, Technical Director at Eiger Systems acknowledges that achieving ISO 9001:2000 is great recognition for the efforts of all staff. “Quality is something for which everyone takes responsibility at Eiger Systems. I am delighted with TÜV Nederland’s observation that the drive for quality in our processes and people arises from our inherently high standards for excellence and customer service rather than something we simply do to comply with the standard, .”
For further information about the ISO standards, visit www.iso.org
Please note - Experian Payments was formally Eiger Systems