Although the increase in use of remote (telephone and internet) bill payments has been inevitable, it has nevertheless created a number of major and growing problems that directly affects billers, including:
- Payments being generated from online payment systems with incorrect destination bank account details; this results in missing, delayed or rejected payments and directly affects cash-flow and customer service.
- Incorrect, insufficient or missing reference numbers are causing significant reconciliation problems; this results in billers receiving payments but being unable to identify the correct customer account to credit.
- As billers merge, adopt multi-banking and implement new billing systems, the details required to facilitate the Direct Credit often change; these changes need to be rapidly communicated to the providers of online banking services.
Registering with Bank Wizard for Bill Payments is free and can help eliminate these problems. For further information please download our Information for Billers brochure.
Benefits of registration
- Ensures that all payments sent by online providers Bank Wizard for Bill Payments will be credited to your correct bank account
- If using reference number rules, Bank Wizard for Bill Payments will ensure that the payments you receive have a valid and correctly formatted reference number
- Allows registration for each of your products, services or billing categories
- Provides a centralised and scheduled method of updating your details in the event that they change in the future
Download the Information for Billers brochure
Download the Biller registration form
Download the Biller registration guide