Experian Payments UK Gateway
(formerly EigerPAY Gateway Bacstel-ip module)
“ScottishPower has a responsibility to its customers, suppliers and employees to ensure that payments are both received and sent in a timely and efficient manner. EigerPAY Gateway is both robust and highly scalable and will enable us to maintain our high level of customer service, both now and into the future.”
Adam Quail, IT Project Manager View case study
“EigerPAY Gateway has generally proved simple, effective and reliable to use and is a good enabler for further innovation in our payments processing areas. It has reduced the resistance to business process improvements and allowed consideration of further improvements downstream.”
Richard Moss, Finance Systems Programme Manager View case study
“We selected Eiger Systems as our BACSTEL-IP supplier as, in EigerPAY Gateway, they offered a stable, flexible BACSTEL-IP solution that met our requirements. EigerPAY Gateway is straightforward to maintain with an intuitive and easy to navigate client interface. Since implementation we have seen fewer transmission failures, better reporting and improved turnaround for failure reports.”
Tom Guyan, Senior IT Architect View case study
“Eiger Systems stepped into the picture because we were unimpressed by other suppliers’ products and capabilities. They were able to deliver what they promised within the quoted timescales, first time and without incident. Considering the implementation was over six servers, each with Hardware Security Modules, this was impressive."
James Doherty, Service Development Manager View case study
“We process around 8,000,000 Direct Debits each month and on our busiest day alone submit up to 2,500,000 transactions. Because of this, it was imperative that any software supplier we chose would be physically capable of handling such high volumes. Benchmark testing conducted during the procurement cycle of the project assured us that EigerPAY Gateway would be more than able to meet our business requirements.”
Richard Gous, BACSTEL-IP Project Sponsor
“We selected Eiger Systems enterprise BACSTEL-IP solution, EigerPAY Gateway, after a negative experience with a previous supplier. Eiger Systems had a completely different approach to BACSTEL-IP and provided first class support to ensure we met our deadline in migrating from BACSTEL. The solution has been well received by the business and may be extended to deliver other commercial benefits to our organisation. We have been really impressed with the functionality within EigerPAY Gateway and the process improvements it has delivered.”
Ronnie Smith, Project Manager
“We recognised the need to move to BACSTEL-IP, but wanted to ensure that the transition would be as quick, efficient and cost-effective as possible. Having evaluated the various options available to us, we decided to work with Eiger Systems because of the high level of assistance they gave us from the outset in helping us overcome the technical problems we faced with our existing systems.”
Hazel Newton, In-house Accountant
"EigerPAY Gateway, is a proven, robust and feature rich solution ideally suited to our manufacturing and distribution customer base. The commitment shown by Eiger Systems, not only in integrating EigerPAY Gateway with System21, but also by demonstrating the ease with which it integrates with other payment applications such as payroll and accountancy systems, gives our customers complete confidence in the solution.
Sharon Crawford, System21 Aurora Product Manager
“When our previous Bacs box came to the end of its life, we looked for an alternative. EigerPAY Gateway offered an efficient, professional solution and we liked the fact that it was easy to set up and use. Our experience of dealing with Eiger Systems before, during and post implementation was excellent and EigerPAY Gateway has exceeded our expectations. We are able to pay our sub-contractors and employees with ease. EigerPAY Gateway has been a pleasure to implement, work with and support. It’s user friendly and does exactly what it’s supposed to and I would describe the system as reliable, straightforward and unproblematic. It’s easily one of the best software solutions I have worked with in my eight years of IT.”
Danni Reid, McCarthy and Stone
Management Information module option
"Although we have only just implemented the MI module, it is already making life much easier for us. One of the key benefits is that we now have clean, accurate reporting data in a central database"
David Hawkins, Manager Application Operations, Volkswagen Financial Services
View case study